Banff.com Inc. (Banff.com) respects the privacy of it's site visitors and customers. There are a number of areas on this website where personal information may be submitted to Banff.com. Unless otherwise stated, this information will be collected, used and disclosed by Banff.com in accordance with this privacy policy.

Email List
Banff.com maintains an email list that is used to send periodic emails to subscribers that may contain pictures, details, events and specials from Banff.com partners. To subscribe to the list one must voluntarily sign up through the email sign up or the feedback form. Banff.com partners are holiday service providers who are already visibly present on Banff.com and wish to provide products and service specials and offerings to the email list subscribers designed to help with their Banff holiday planning and reservations. The email may also contain facts, pictures and interesting details about Banff.

Subscribing to the email list is completely voluntary, and users may be removed from the list at any time by completing the feedback form and selecting 'Remove' or by emailing Banff.com directly at privacy@banff.com .

Please see below for details regarding how this information is stored.

Feedback Form
Banff.com invites feedback from visitors and customers by providing a feedback form. This form provides options to provide First Name, Last Name, City, email address, comments, permission to use comments and an option to subscribe to the email list.

The name and city simply provides Banff.com with an idea of who is sending the message and where they are from, but these are not mandatory to use the form. The email address is collected so that Banff.com may reply to the inquiry. Comments are reviewed by Banff.com and replied to where applicable and if permission was given to use the comments then they may be added to the site in an appropriate location for others to benefit from.

If you provide a physical mailing address and request to have paper brochures and materials sent to you, your email and details may be forwarded to one of our advertising partners who will use those details to send you the requested materials. In these cases your information will also be handled according to that partner's privacy policy which may not be the same as that of Banff.com.

Postcards
Banff.com has a postcard feature that can be used to send postcards to other recipients. In order to do so you are asked for the name and email of both the sender and the recipient. This is so you can create a personalized message for your recipient. This information is stored on the webserver for 10 days or until the postcard is picked up by the recipient. At either time the information is then deleted from the server.

Tell A Friend
Banff.com has a 'Tell a Friend' feature which asks for the name and email of both the sender and the recipient. This is so you can create a personalized message for the recipient regarding the recommendation of the site. All of these details are contained in an email message which is then sent to the recipent. A copy may also be sent to the sender if that option is selected. The IP address (see below) is also recorded with the sender and recipient details, however is is not used in any way for identification of the sender in this capacity. To make sure the this feature is working properly, a copy of the message may also be sent to the webmaster, but is then deleted upon receipt.

Information Storage
Personal information is stored securely both physically in a protected paper file (where appropriate) at the incorporated place of business and also on a computer at the incorporated place of business that is protected from the internet by a firewall / router and is available to only authorized employees or contracted agents of Banff.com for the purpose of the original reason for having been collected.

Banff.com web hosting service includes the collection of log files which provide statistics regarding activity on a website. This is very common and typically provides the number of files served, unique visitors, pages views, browser types and referrals. When a user comes to a website they have a unique IP (Internet Protocal) address, and this address is also collected, but it is not used in any way to identify the user personally. Except for legal purposes, this IP address will be used only for seeing what country a user is from, what pages on Banff.com were viewed, whether they are repeat visitors to the website and the general activity on the site during their session.

Personal information will be disclosed to legal authorities for legal purposes.

Banff.com strives to provide every customer and site visitor with the best service possible which includes maintaining the privacy and confidentiality of all information at all times that is provided. This information is only collected as it is willingly provided by the visitor or customer, or where otherwise described here, and is only used and/or disclosed for the purpose of which it was collected.

All Banff.com visitors and customers have access to their personal information at any time and may update their details or check them by contacting Banff.com at email privacy@banff.com . If there are any questions regarding this policy please contact Banff.com at any time.

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